Skip to content



This pamphlet has been prepared to acquaint you with the Canfield Police Department “Complaint on Officer” process. We hope that the following process facilitates your ability to bring to our attention complaints and concerns about our performance and behavior. 

What Happens When I Make A Complaint?
If the complaint is for a criminal matter, such as unnecessary or excessive use of force, false arrest or violation of a specific criminal statute, the Internal Affairs Supervisor will investigate the complaint. Less serious matters, such as rudeness, discourtesy, and minor infractions of the rules, regulations, policies or procedures will be investigated by the employee’s immediate supervisor. 

How Do I Make A Complaint?The Canfield Police Department is committed to facilitating this process and will accept complaints via the Complaint On Officer Form, in-person, phone or email at

What Happens After The Investigation is Completed?After a review, investigators then forward the findings to the Chief of Police or his/her designee, who may hold an administrative hearing on the matter. Based on the results, the complaint can be sustained or not sustained. If sustained, the Chief of Police or his/her designee will determine type of sanction to be imposed upon the employee. 

Special Notes:

  • It is important that you make your complaint as soon as possible. 
  • The investigator(s) will then interview witnesses and involved police officers and department employees to obtain statements.
  • Although each complaint is reviewed individually they will be reviewed within a reasonable amount of time. Most investigations are completed within 30 days and you will be notified of the results.

We thank you for assisting the Canfield Police Department in meeting its mission mandate.